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Job Number: 2158573

AR Specialist

JOB SUMMARY

Our client is looking for an Accounts Receivable Specialist in Santa Rosa and will be responsible for ensuring that our customer AR balances are current and accurate. This includes ensuring that the past due balances are collected, that payment pick-ups are scheduled and adhered to, and that sales is engaged as necessary to assist with collections. Our ideal candidate is a self-starter who has significant Collections experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills.

CORE JOB DUTIES:

-Perform collection calls and emails on assigned portfolio of customers

-Ensure customer statements, invoices and demand letters are sent to customers.

-Reconcile customer balances to ensure accuracy and alignment with the customer.

-Schedule and confirm payment deliveries.

-Obtain agreements to pay and arrange and enforce payment plans.

-Collaborate with AR team, Sales, Customer Service, and Finance regarding disputes and problem accounts and develop resolutions to collect the outstanding balances.

-Document conversations and establish follow up routine for timely collection.

-Complete daily/weekly collection reports.

-Other projects as assigned.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS:

-Associates or bachelor's degree in accounting, finance, or business-related field preferred

-Minimum of 3 years corporate collections experience including interaction with a large customer base required

-Experience with financial accounting and ERP systems

-Proficient in MS Excel (vlookups, pivot tables) and MS Office

-Strong verbal and written communication ability along with negotiation/collection skills

-Strong organizational, time management, priority setting, and problem-solving abilities.

-Ability to work in office and/ or remotely as required.

ADDITIONAL REQUIREMENTS:

-Must be 21 years of age or older to apply

-Must comply with all legal or company regulations for working in the industry


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